OneOrZero Task Management and Helpdesk System is a mature, community supported application that features a rich task oriented feature set, ideal for managing task centric business including helpdesks, application development, job tracking...you name it !
Some of the features (but not all !) include:
* Easy installation including tools to manage installation
* Easy to understand and use
* Password encryption
* Completely Scalable
* Customizable task categories
* Customizable task groups
* Customizable status list
* Customizable priority list
* Task feedback and service level statistics
* Easy to configure security
* Simple user and group creation and maintenance
* Encryption of passwords
* Easy to add announcements/news section
* Customizable themes and templates
* Knowledgebase that can be standalone or created as a result of tasks
* Tasks can be created by users, task managers
* Tasks can be created by email
* LDAP support
* Extensive task search options
* Extensive statistics and reporting functionality
* Task statistics and feeback report
* Attachment support
* Database consistency checker
* Task notification via email, sms and pager gateways
* Automatic user account registration
* Public or private system allowing for guest access
* Customizable url settings
* Optional integrated forum
* Optional SSL support for secure communication
* Configurable email server support
* Optional Who's Online status
* Easy Upgrades
* Time Tracking Capabilities
