Comdev Customer Helpdesk is the most advanced helpdesk ticketing system that allows you to establish an online support centre for customers on your website, while increasing customer satisfaction.
Key features: automatic reply to support tickets, e-mail notification,
ticket replied acknowledgement, customers view, add comments and upload
attachments to ticket on the website, all-in-one views of tickets listing,
ticket history and tracking, set ticket status, flag and unflag ticket,
add support issues and customizable email contents.
Common help desk requests are replied quickly using the preset canned messages.
Ability to integrate with Comdev FAQ Support enables you to add a reply
directly to FAQ contents.
Best of all, it is extremely easy to install using Installation Wizard,
thus easily plugin to your website with just a single PHP snippet.
OSCommerce compatible. FREE Installation Support. Get your copy today!
